Privacy Policy
Last updated: 26 May 2026
This privacy notice sets out how Betfan Group (referred to as "we", "us", "our") collects, uses and protects any personal information you provide when you use this website or any of our products and services. We are committed to ensuring that your privacy is protected and that any personal data you give us is handled in accordance with this notice and applicable UK and EU data-protection law (including the UK GDPR and the Data Protection Act 2018).
1. Who we are
Betfan Group is the operator of this website and the data controller for the personal information collected through it. You can contact us at [email protected] for any privacy-related query.
2. What we collect
We may collect the following information:
- Your name
- Contact information including email address and (where given) phone number
- Your IP address and basic browser/device information
- Demographic information you choose to provide (such as postcode, preferences, interests)
- Information about your purchases and subscriptions with us
- Records of your interaction with our Members Area (pages visited, files downloaded, sign-in times) — used solely to provide support and to verify access in the case of disputes
3. How we use your information
We use your personal information for the following purposes:
- Service delivery: to send you the tips, downloads and account-related messages you have purchased or signed up for
- Account administration: to manage your subscriptions, process payments via PayPal, respond to support requests, and verify access in the event of a billing or service dispute
- Service improvement: internal record-keeping, analysis of how the site is used, and refinement of the products and services we offer
- Marketing (with your consent): occasional promotional emails about new products, offers and content. You can unsubscribe at any time using the link in any marketing email or by contacting [email protected]
4. Lawful basis for processing
We rely on the following legal bases under the UK GDPR:
- Contract — to provide the products and services you have purchased
- Legitimate interest — to operate, secure and improve our website and to verify access in the event of a dispute
- Consent — for marketing communications, where required
- Legal obligation — to keep financial records and respond to lawful requests from authorities
5. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Payment data is handled by PayPal — we do not store your card or bank details on our systems.
6. How long we keep your data
We keep your account information for as long as your account is active and for a reasonable period afterwards to comply with our legal and tax obligations. You can request closure of your account at any time by contacting [email protected].
7. Cookies
This site uses cookies. See our Cookie Policy for full details.
8. Sharing your information
We do not sell or rent your personal information to third parties. We share it with service providers only where necessary to deliver our services — for example PayPal for payment processing, and our email-sending platform (MailWizz) for delivery of tipster emails. These providers are bound to handle data securely and only for the purposes we instruct.
We may disclose personal information where required by law, court order, or to protect our legal rights or those of our users.
9. Links to other websites
Our website may contain links to other websites of interest. We have no control over the content or privacy practices of those sites and are not responsible for the protection of any information you provide while visiting them. We encourage you to read the privacy statement of any third-party site you visit.
10. Your rights
Under UK GDPR you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to our retention obligations)
- Object to processing for marketing purposes
- Withdraw consent for marketing at any time
- Request data portability (a copy of your information in a structured format)
- Lodge a complaint with the UK Information Commissioner's Office (ico.org.uk)
To exercise any of these rights, email [email protected].
11. Changes to this notice
We may update this privacy notice from time to time. The "Last updated" date at the top shows when the current version came into effect. You should check this page periodically to ensure you are happy with any changes.