Contact Us
We'd love to hear from you. The fastest way to reach us is by email — we typically respond within a few hours during UK business hours, and the same day at weekends.
Support & account queries
For anything to do with your account, your subscriptions, downloads, missed tips or refunds:
Email: [email protected]
Please include your registered email address so we can find your account quickly.
Already a member?
Many common queries can be self-served from your Members Area — including cancelling a subscription, retrieving today's tips, and accessing your downloads. Sign in to the Members Area first and check there before raising a ticket — it's often faster.
Press, partnerships and affiliate enquiries
For media or partnership enquiries: [email protected]
Postal address
Betfan Group
United Kingdom
Response times
We aim to respond to all support emails within 24 hours, with most replied to on the same day. If you've not had a response within 48 hours, please check your spam folder for our reply (some email providers can delay or misfile our messages) and then email again.
Useful links
- FAQs — answers to the most common questions
- Terms & Conditions
- Privacy Policy
- Earnings Disclaimer
- Cookie Policy